This article describes the fields available when creating or editing an organizer template.
Template editor
Field
Description
a. Template name
The name you’ll see when selecting the template.
b. Name (visible to client)
The name clients see for the organizer. Click Add shortcode to personalize it with shortcodes such as a client’s name or the date.
c. Attach checklists
Toggle on to attach a document checklist to the organizer template. When enabled, the client’s account-specific document checklist is included with the organizer.
d. Welcome screen
The introduction page shown to clients at the start of the organizer. Contains the Intro block when the document checklist is enabled—can be edited but not disabled.
e. Questionnaire
The main area where you create sections, questions, and text blocks that clients fill out.
f. Section name
A heading for the section (e.g., Address Info, Spouse info).
g. Section controls
Copy, settings, and delete options for the section. The copy icon duplicates the entire section including all questions. The gear icon opens section settings—toggle on Allow client to repeat to let clients replicate the section, or toggle on Conditions to set up conditional logic jumps . The trash icon deletes the entire section and cannot be reverted after you save the template.
Adds a new question to the section. See question types for available options.
j. + Text Block
Adds a read-only text block to the section, visible to clients but not a fillable question.
k. Preview
Opens a preview of the organizer as clients will see it. You can navigate sections, fill out blocks, and click Next to step through the organizer. Click Back to edit or X to return to editing.
If toggled on, the client won’t be able to submit an organizer until all mandatory questions are answered.
Pre-filled
If toggled on, the client’s answer to the question will be automatically populated when a client fills out the organizer for the second and further times.
Conditional
If toggled on, you will be able to make a question or text block to be displayed when a client answers a question a certain way using conditional logic jumps .
Description
If toggled on, you will be able to provide details that explain a question. The explanation is displayed beneath the question.
Tagging
If toggled on, you will be able to add and remove account tags depending on client answers.
Sync to CRM
If toggled on, you can select account/contact custom fields to be synced with the answer. You can choose whether to sync each answer in each specific organizer.
e. Customize destination folder for document uploads
Toggle on to create a separate folder in the client account for storing uploaded documents. Supports shortcodes in the folder name.
Question types
Question type
Description
a. Free Entry
For entering text, such as a name, address, or company.
b. Email
For entering an email address.
c. Number
For entering numerals, such as number of children or an SSN.
d. Date
For entering a day, month, and year, such as a date of birth. Accepted formats: MMM-DD-YYYY (e.g., Jan-01-2022) or MM/DD/YYYY (e.g., 12/24/2022) for US firms; DD/MM/YYYY (e.g., 24/12/2022) for non-US firms.
e. Radio buttons
A list of at least two options where only one can be selected, such as a company type (e.g., nonprofit or LLC).
f. Checkboxes
Small boxes (at least one) that can be selected, allowing both multiple and single answers.
g. Dropdown
An expandable menu for selecting one or more options.
h. Yes/No
For yes/no answers to questions like “Are you married?”
i. File upload
A place to upload a document, with the name of the document that needs uploading. In template settings, you can add a folder that will be created in the client account for uploaded documents. If no folder is added, the client selects a folder when uploading.