Invoices (Basic): Create, Set Up Reminders

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This page applies to TaxDome Pro! pricing plan only. You can upgrade anytime.

Send invoices to clients either manually or via pipeline automation. If you have lots to send out, speed up the process by creating templates and using automations!

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Creating & Sending Invoices

Invoices can be created and sent by a firm owner or any team member assigned to the account who has been given access rights to manage invoices.

There are two ways to create and send invoices:

Create & Send an Invoice Once

To create and send an invoice on TaxDome, follow these steps:

1. Click the + NEW button in the left sidebar, select Invoice from the slide-out.

2. Enter the amount of the invoice.

3. Then click Submit to create and send the invoice.

In addition to the amount, there are other details you may want to include on an invoice. Below, we show you everything you can add.

1. Posted At: Enter the date for the invoice. You can issue an invoice for the current date (set as the default), a past date, but not a future date.

2. Sales Tax: If you want sales tax to be applied to the invoice, select the Sales Tax checkbox.

3. Tax Rate: Enter the tax rate. Once sales tax is added, it’s reflected in the total (see the article for details)

4. Invoice number: Enter an invoice number of your choosing. When you leave the field empty, TaxDome automatically generates one for you (see below for details).

5. Team member: Select another team member to receive the payment for the invoice (by default, the person creating the invoice receives it).

6. Choose a payment method: Select the payment method you want the client to use; this option is available only when your default payment processing service is CPACharge. (For more details, go here.)

7. Pay invoice using client credits: Select this checkbox if you want the invoice to be automatically marked as paid. This option is available only when your client has enough credits to pay the invoice.

8. Send email invoice to the client: Select this checkbox if you want the client to be notified by email about an invoice.

9. Description: Add a description outlining what is included in the invoice (optional)

10. Services: Use services to create itemized invoices, so clients know what they’re paying for. Click the Add link, then Add services, and select the services. Once linked, the Services section is displayed, and the Amount field is automatically filled in. You can set the quantity of the services but can't set the invoice amount manually. (For more details, go here.)

11. Jobs: Link your invoice to an existing job to make it immediately available in your workflow when needed. Click the Add link, then Link to Jobs, and select the jobs. Once linked, the Jobs section is displayed. You can see the job title and the pipeline it belongs to (see below for details).

12. Reminders: Select Enable to send an email notification to the client if they don’t pay the invoice within three—or a specified number of—days (see below for details).

13. Submit: Click to send an invoice to a client.

Create a Template & Send Invoices Using Automations

Using TaxDome’s automations, set up invoices to be automatically sent out when jobs move to a certain stage in a pipeline. To send an automated invoice to a client, you’ll first need a template. For more details, go here. Once you have a template, follow these steps:

1. Go to Settings, select Pipelines, then click on the pipeline name or the CREATE PIPELINE button.

2. Choose the stage you want to link the automation to, click + Add automation, then select Create Invoice in the pull-down.

3. Choose the template for the automation, then select Enable in the Reminders field if you want an additional email to go out to the client when they don’t respond within a certain time frame. Read more about Reminders here.

4. Click Save to keep your changes.

Once a job moves to a stage in a pipeline with a Create Invoice automation, the automation list is displayed. If you don’t want an automatic invoice to be sent, deselect the automation, then click Move.

Setting Up Reminders About Invoices

While creating an invoice or setting up a Create Invoice automation, enable Reminders. When you do, the client will be sent a reminder about the invoice if it has not been paid within a certain time frame; the default number of days is three, but you can change that:

  • Inactivity Threshold, Days: This is the number of days before an inactive client is sent a reminder. By default, the reminder is sent three days after an invoice is issued, but you can change that to what you prefer.

  • Limit to: This is the number of reminders TaxDome sends to the client. By default, the client gets only one reminder email, but you can also change this to what you prefer.

Reminders stop when...

  • ...the client has not paid the invoice but the set number of reminders have been sent.
  • ...the client has paid the invoice.

How Invoice Numbers Are Generated

  • If you don’t enter an invoice number when you create an invoice but leave the field empty, a number is automatically generated for you.

  • The invoice number will be sent to QuickBooks if you have set up sync.
  • You’ll be able to edit the invoice number later, and it will be automatically updated in QuickBooks if you have set up sync.
  • Each invoice inside your firm has a unique number; your firm cannot have two or more invoices with the same one.
  • When automatically generated, the invoice number is sequential.
  • If you manually create invoice numbers, TaxDome uses the next available number to generate a new one.

How to Set Your First Invoice Number

You can set your firm's first invoice number if you are a firm owner or admin. This could be useful if your firm, say, already has 1,500 invoices in another system, and you don't want to start at 1 because it will throw off QuickBooks sync.

Go to Settings, then Firm Settings. In the Invoice Number Sequencing section, fill in the field, then click Save. Now, TaxDome will start invoice numbering from the specified number.

What Clients See When You Create Invoices

Your client can view and pay invoices by clicking the notification on their dashboard, clicking the link in their email notification, or clicking the link in the Invoices section of their portal.

If you want to see TaxDome from the client’s side, access a read-only view of their portal.

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