Technical support
Resources for troubleshooting and getting help.
TaxDome support options & plans
Explore support options if you need help using TaxDome or setting it up.
Get the most out of the TaxDome chatbot support
Get fast, accurate answers using TaxDome’s AI-powered chatbot.
TaxDome Client Care (Client-Facing Support)
TaxDome Client Care gives your clients direct access to platform support from TaxDome.
How to suggest an idea?
Suggest and vote on feature ideas in TaxDome’s Ideas board.
How to switch TaxDome from white to dark mode
To reduce eye strain, you can view either the sidebar or the whole portal in dark mode.
How to specify where files are downloaded
Change the default download folder in your browser or operating system.
How to enable JavaScript in your browser
Ensure the content is displayed correctly by changing the browser's settings.
How to enable browser and system notifications
To make notifications for Team Chats work, check your system and browser settings and ensure notifications are enabled and Do Not Disturb mode is disabled.
How to use plus addressing in TaxDome for signatures and contacts
Learn how to use plus addressing in TaxDome to simplify e-signatures and manage multiple contacts with a single email.
Ensure you receive TaxDome emails
Add TaxDome to your contacts or safe senders list to ensure all important messages are delivered to your inbox.
Email suppression list
Add TaxDome to your contacts or safe senders list to ensure all important messages are delivered to your inbox.
Troubleshooting
Get help with data export, login issues, client support, system errors, and common fixes.