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Automove jobs: Overview

The job automove feature simplifies your workflow by making jobs move from stage to stage in a pipeline or from custom job status to Active on their own. Use the feature with automations, linked elements or both. Create dependency to let jobs automatically jump ahead every time all actions within a stage or action in job status are completed by a team member or client.

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Download the automove triggers checklist to know when automove works and when it doesn’t.

Job automove, explained

Automove may mean two different things:

  • Job automove from stage to stage. Moves cards through the pipeline when set conditions are met.

  • Automove for custom job statuses . Custom status is automatically changed to Active once the conditions are fulfilled.

Below, we describe job automove from stage to stage. If you want to learn more about custom job status automove, proceed to the section .

  1. While adding stages and automations to a pipeline , toggle on Automove jobs in the stages where you will want jobs to automatically move ahead.

  2. Once you add a job to a pipeline, automations in the first stage are triggered.

  3. If Automove jobs is toggled on for the first stage, the job automatically moves to the second stage once all the actions in the first stage are completed (e.g., a proposal signed, an invoice paid, etc.), then the automations for the second stage are triggered—and so on. Manually linked entities also impact automove.

If several automations are added to a stage that has Automove jobs toggled on, the job automatically moves once all actions are completed.

You can see all the pending action items on the job card. See more ways to manage pending action items here .

  1. Once a job arrives in its final stage and all actions are completed, you can archive it. You can’t toggle on Automove jobs for the last stage of a pipeline.

How automove works with automations

The job automove feature works only with automations that require specific user actions, either from a team member or from the client. Check out the details below and click on the name of each automation to find out how to employ it:

AutomationWhat happens automaticallyAction requiredWho performs the actionTriggers automove
Send organizerOrganizer sent to client and linked to jobSubmit organizer. If organizer has a document checklist: complete checklist itemsClientYes
Send client requestClient request sent to client and linked to jobSubmit client requestClientYes
Create invoiceInvoice sent to client and linked to jobPay the full amountClientYes
Send proposal (no one-time invoices linked)Proposal sent to client and linked to jobSignClientYes
Send proposal (with one-time invoice — On acceptance)Proposal and invoice sent to client and linked to jobSign & pay the full amountClientYes
Send proposal (with one-time invoice — Specific date)Proposal sent to client; invoice scheduled and linked to jobSign (invoice is sent on the specified date)ClientYes
Create taskTask created for team member and linked to jobMark as completed or canceledTeam memberYes
Send message (if there are tasks for the client added to the template)Message sent to client and linked to jobCheck off client tasksClientYes
Send message (if there are no tasks for the client in the template)Message sent to client and linked to job-Performed automaticallyNo
Apply folder templateFolder template applied to client account-Performed automaticallyNo
Apply tag for accountTags applied or deleted-Performed automaticallyNo
Update account accessTeam members are added or revoked from the account-Performed automaticallyNo
Update job assigneeTeam members are added as job assignees or removed-Performed automaticallyNo
Send emailEmail is sent to client-Performed automaticallyNo

How automove works with manually linked elements

Sometimes you may prefer to manually add an existing invoice, proposal or another element to a job, rather than use automations to create it. Besides, some elements (e.g., documents) can only be linked manually. However, elements linked manually trigger the automove just the same. Check out the details below and click on the name of each element to see how to employ it:

Linked elementAction requiredTriggers automove
Proposal (no one-time invoices inside)SignYes
Proposal (with one-time invoice — On acceptance)Sign & pay the invoiceYes
Proposal (with one-time invoice — Specific date)Sign (invoice is sent on the specified date)Yes
Document pending signatureSignYes
Document pending paymentPay the invoice the document is locked toYes
Document pending approvalApproveYes
InvoicePay the full amountYes
OrganizerSubmit organizer. If organizer has a document checklist: complete checklist itemsYes
Client requestSubmitYes
TaskMark as complete or cancelYes
Chat thread with tasks for clientCheck off client tasksYes
Chat thread without tasks for client-No
Note-No
Payment-No
Time entry-No
Wiki Page-No
Job-No
SMS-No
Client requestSubmit the request or change its status to CompletedYes

How automove works for custom job statuses

Unlike automove jobs between stages, Automove from custom to Active job status occurs within a single stage:

  1. Once the job status is changed to a custom one, the job remains in the same stage, and automove triggers for a stage don’t affect it.

  2. When the configured conditions inside the custom status are met, the job automoves to the Active status. After this, it moves through the pipeline by following the general rules.

For example, a custom Missing info status has been assigned to the job, with automation configured to retrieve the information via client request . Until clients provide information, the job card will be displayed with Missing info status. When clients provide answers via client requests, the status will automatically change to Active.

Keep in mind:

  • If several automations are added to a custom job status, the job status will be changed to the Active one automatically once all actions are completed.

  • The automove jobs for custom job statuses feature recognizes invoices, proposals, organizers, client requests, tasks, documents, and chats with client tasks, even if they are manually linked to a job custom status within an automation set. If there are linked elements with incomplete actions, the job won’t change the status to Active.

Job automove examples

Automations & linked elementsWhen the job automoves
Create invoice and Update account tags automationsThe job automoves once the client pays the full invoice amount.
Update account tags and Send email automationsThe job won’t automove.
Send proposal with an on-acceptance invoiceThe job automoves once the client signs the proposal and pays the invoice.
Send proposal with a scheduled (specific date) invoiceThe job automoves when the client signs the proposal.
Send organizer and a linked document pending approvalThe job automoves once the client or team member submits the organizer and approves the document.
Send organizer and a manually linked pending proposalThe job automoves once the client or team member submits the organizer and signs the proposal.
Send organizer with document checklist The job automoves once the client or team member submits the organizer and completes all checklist items.
A manually linked pending organizer and no automationsThe job automoves once the client or team member submits the organizer.
A manually linked invoice and no automationsThe job automoves once the client makes a full payment.
A manually linked document pending signature and paymentThe job automoves once the client signs the document and makes a full payment.
A manually linked client requestThe job automoves once the client submits the request or once you change the request status to Completed.

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