TaxDome services: Your payment options

Depending on your country, you can pay for TaxDome services, such as subscriptions or additional licenses, and top up your firm balance by card, bank debit or mobile app. This article lists available methods and provides all instructions you may need.

Paying by bank debit

TaxDome offers a variety of ways to pay by bank debit:

• Paying by ACH or US bank debit

• Paying by SEPA Direct Debit

Paying by ACH or US bank debit

Tip

You can earn a bonus when paying by US bank debit. The bonus amount will be displayed during payment and added to your firm balance once the payment is complete. The bonus can be applied toward KBA, SMS, and more—learn how it works with your firm balance in this article .

To pay by the US bank debit, select the US bank account on the Payment page:

To proceed, enter your Email and Full name and then you’ve got two options:

• Select your bank and continue entering all the required details on its website via the Stripe payment provider.
• Or, click the Enter bank details manually instead link at the bottom of the sidebar and type in your Routing number, Bank account number and other required details, then click Submit.

Once done, click Submit payment, approve the payment by entering the 6-digit code from your bank statement and click Verify and pay. 

To proceed in TaxDome, reload your firm’s page.

Paying by SEPA Direct Debit

Note

This payment option is exclusively for firms in the EU countries where the Euro is the official currency.

To pay by the SEPA Direct Debit , select SEPA Debit on the Payment page:

To proceed, enter the following information:

• IBAN
• Email
• Full name
• Country
• Address
• Postal code
• City

Once done, click Submit payment and reload your firm’s page.

The processing time for payments can extend up to 14 business days. In the event of a payment failure, you will receive notification via email and an orange status bar will appear at the top of your portal. During subsequent attempts to charge the account, you will be provided with a grace period of 14 days.

Warning

If all attempts are unsuccessful after the grace period, you will lose access to the account. Please reach our support team for assistance.

Paying by card

To pay for TaxDome services by card, you need to select Card while paying for any TaxDome service.

Enter the following details:

1. Card number

2. Card expiration date

3. CVC/CVV (the three-digit number on the back of your card)

4. Your country

Depending on your country, you may need to enter additional details. In the US, this would be your ZIP code.

Then click Submit. Depending on your bank, you may also be required to complete 3D-Secure verification.

Getting invoices

To access your invoices, go to Settings > Team & Plans, open the Invoices tab and click Download invoice on the right or print it by clicking the printer icon.

Here, you will find all the invoice details:

• Invoice number: Each invoice has a unique number.

• Description: A memo about the contents of the invoice, e.g. ‘Subscription renewal’.

• Status: An invoice can be Paid or Unpaid.

• Date: The date the invoice was issued.

• Amount: The amount of the invoice.

Is my payment info saved?

When you add payment details while subscribing to TaxDome or adding/managing payment methods on the Your plan tab, our payment info is securely saved for automatic subscription renewal . TaxDome uses Stripe, a trusted and PCI-compliant payment processor, to handle payments. Stripe encrypts and carefully stores bank details, ensuring the highest level of data protection.

You can easily manage your payment methods. 

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