TaxDome Pricing FAQ (US/CA)

Warning

This article applies to firms in the US and Canada. If your firm is located outside the US or Canada, see TaxDome Pricing FAQ (non-US firms) .

TaxDome pricing is straightforward and transparent. Find out how it works, how much it costs, and answers to common questions about managing your subscription in this FAQ.

1. How does TaxDome pricing work?

For the US and Canada, TaxDome offers three simple pricing plans:

• Essentials: Designed for single-user firms with basic support
• Pro: Ideal for any team size with standard support
• Business: Tailored for any team size, offering premium support

TaxDome uses a seat-based pricing model. One user = one seat. You purchase seats and assign them to team members as needed.

Available seat types:

• Full-term seats: 1-year, 2-year, or 3-year billing cycles with multi-year discounts up to 12.5%. All full-term seats share the same renewal date.
• Monthly seats (Pro only): $100/month per seat, billed monthly.
• Seasonal seats (Business only): $500 USD or $600 CAD per seat for 4 months.

The firm owner must have a full-term seat. Team members can have full-term, monthly (Pro), or seasonal (Business) seats.

2. What are seasonal seats and who can use them?

Seasonal seats are 4-month subscriptions for busy season staffing. They cost $500 USD or CAD $600 per seat and are billed every 4 months from the purchase date.

Seasonal seats are only available on the Business plan. If you’re on the Pro plan and need temporary staff, use monthly seats at $100/month instead.

3. Can I purchase seats with different billing cycles for my team members?

You can combine full-term seats with monthly or seasonal seats in your subscription. However, all seats of the same type automatically align to a single renewal date:

• Additional full-term seats align to your existing full-term renewal date.
• Additional monthly or seasonal seats are aligned to the renewal date of their respective seat type. For example, if your monthly seats renew on February 1 and you add another monthly seat on January 16, you’re charged for 15 days (the time remaining until February 1). Both monthly seats then renew together on February 1.

4. Can I transfer seats from one team member to another?

You can swap seats between team members . Both team members can immediately exchange their seat types without needing available seats.

5. How are my firm’s new users priced once I add them later?

When you add seats for new team members, they automatically align to the renewal date of existing seats of the same type. You pay a prorated amount based on the time remaining until that renewal date.

For example:

• If your renewal date is January 1 and you add a full-term seat on February 1, you’re charged for 11 months of service. All full-term seats renew together on your original renewal date.
• If your monthly seats renew on February 1 and you add another monthly seat on January 16, you’re charged for 15 days (the time remaining until February 1). Both monthly seats then renew together on February 1.
• If your seasonal seats renew on May 1 (4 months after January 1 purchase) and you add another seasonal seat on March 1, you’re charged for 2 months (the time remaining until May 1). Both seasonal seats then renew together on May 1.

6. Can clients access the portal after primary subscription expires?

For clients to access the portal, at least one active subscription must be maintained—specifically, the firm owner’s full-term seat.

The portal securely stores sensitive documents for both your firm and your clients, so an active subscription ensures continued access and data security.

7. Can I upgrade from a 1-year to a multi-year plan and get the discount?

You can upgrade your billing cycle at any time. The upgrade extends your renewal date by the additional years selected, and you pay a prorated amount for the remaining time plus the cost of additional years at the discounted rate.

For example, if your renewal date is January 1, 2026 (1-year cycle) and you upgrade to a 3-year cycle, your renewal date is extended by 2 additional years and becomes January 1, 2028.

You can save up to 12.5% with multi-year subscriptions. Find out more about how to upgrade your subscription .

8. Can I suspend my TaxDome subscription?

TaxDome subscriptions cannot be suspended and resumed later.

If you have seasonal team members, consider options that better fit temporary usage—such as monthly subscriptions (Pro plan—$100/month) or seasonal subscriptions (Business plan—$500–$600 CAD for 4 months).

9. Can I reduce my seats or change to a shorter billing cycle?

You can schedule changes to reduce seat count or switch to a shorter billing cycle (e.g., 3-year to 1-year) at your next renewal date. Scheduled changes appear as alerts on the Plan overview page.

10. Does pricing vary depending on how big or small my firm is? Is pricing negotiable? Does TaxDome offer discounts?

As per our company policy, we do not negotiate on pricing. We don’t think that people who are good at negotiating should pay less than those who aren’t. And we don’t see any reason why a big company should pay less than a small one.

This way, you know that you’ll always pay the same as everyone else, which happens to be the fairest and lowest price we can offer you.

However, we appreciate our long-term customers. That’s why you can save on a TaxDome subscription by purchasing a 2-year or 3-year plan and save up to 12.5%.

11. Is TaxDome ever on sale?

We don’t have sales. Tiffany &Co. has been in business for 175 years without ever having had a single sale. Like the classic jewelry brand, we aim to give you a great design and quality at a solid but reasonable price. We strive to give you the very best.

12. Can I receive a discount for referring my friends?

You can get two free months for every friend you invite who decides to take their practices to TaxDome. You can also get an Amazon gift card for inviting more firms.

See more about TaxDome referral program .

13. Can I add an extra user to my Essentials plan?

The Essentials plan doesn’t support multiple users. To collaborate with teammates, you can upgrade to the Pro plan at any time—the cost will be prorated for the remainder of your subscription.

If a second user is added on the Essentials plan, it will automatically upgrade to the Pro plan, and a prorated amount will be charged.

Still have questions? Contact our support team or explore our detailed subscription guide .

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