TaxDome Pricing FAQ (US/CA)

Attention! For users in the US/Canada only. Click to see more about FAQ pricing for the EU/BR or AU/NZ/JP. 

TaxDome pricing is straightforward and transparent. Find out how it works, how much it costs, and what the differences between 1-year and multi-year subscriptions in this FAQ.

Frequently Asked Questions:

1. How does TaxDome pricing work?
2. How are my firm’s new users priced once I add them later?
3. Can I purchase licenses with different duration for my employees?
4. Can clients access the portal after primary subscription expires?
5. Why do you require at least one annual subscription?
6. Can I buy a 1-year subscription, then upgrade to a multi-year and still get the discounted price?
7. Can multi-year licenses be transferred from one employee to another?
8. Can I suspend my TaxDome subscription?
9. Does pricing vary depending on how big or small my firm is? Is pricing negotiable? Does TaxDome offer discounts?
10. Is TaxDome ever on sale?
11. Can I receive a discount for referring my friends?
12. When I bought my TaxDome license, the price was different. Does the new pricing affect existing users?
13. Can I try both the Business and Pro plans before deciding?
14. Can I add an extra user to my Essentials license?

TaxDome pricing is straightforward and transparent. Find out how it works, how much it costs, and what the differences between 1-year and multi-year subscriptions in this FAQ.

1. How does TaxDome pricing work?

For the US and Canada, TaxDome offers three simple pricing plans:

• Essentials: Designed for single-user firms with basic support.
• Pro: Ideal for any team size with standard support.
• Business: Tailored for any team size, offering premium support. 

The service is charged per user at the firm. One user = one subscription.

The primary user (the first) must have an annual subscription. Pro and Business users can add additional team members to the firm. Each can have an annual or monthly subscription (available only in the Pro plan). Discounted multi-year subscriptions are also available for all users disregarding their pricing plan.

2. How are my firm’s new users priced once I add them later?

All annual subscriptions are set on the same pricing plan and billing cycle. If a team member is added at your firm, their subscription price is prorated according to the primary subscription’s expiration date.

For example, if the primary subscription expires on January 1, and an additional annual user subscribes on February 1, you are charged for 11 months of service — all annual subscriptions renew on the original purchase date, in this case, January 1.

For seasonal staff, you can rely on monthly subscriptions ( available only on the Pro pricing plan), which are set to automatically renew (unless canceled) 1 month from the date of purchase. 

3. Can I purchase licenses with different duration for my employees?

You can purchase different license durations for each staff member. For example, on the Pro pricing plan:

• If the firm owner is on a 3-year plan, you can buy additional licenses for your team for 3 years: $900 per year, 2 years: $950 per year, or 1 year: $1000. You can also purchase monthly subscriptions for seasonal employees at $100 per month.
• If the firm owner is on a 2-year plan, licenses can be added for 2 years, 1 year, or you can add monthly licenses for your team.
• If the firm owner is on a 1-year plan, licenses can be added for 1 year or on a monthly basis.

Your team can be on different duration cycles than the firm owner, but cannot have a license that expires after the firm owner's license.

Note! When you choose a 2-year or 3-year subscription plan, you are required to pay for the entire subscription period in advance.

4. Can clients access the portal after primary subscription expires?

In order for clients to access the portal, at least one subscription — in this case, the primary subscription — must be paid for.

5. Why do you require at least one annual subscription?

Because, the portal is used to securely store sensitive documents for both of your firms and your clients. We aim to provide a reliable service to all, and an annual subscription (aka a license) ensures that.

6. Can I buy a 1-year subscription, then upgrade it to a multi-year and still get the discounted price?

If your license renews for 1 year, and you need to upgrade it to 2-year or 3-year plan, you can do this within 30 days of your renewal. Find out more about how to upgrade your subscription.

7. Can multi-year licenses be transferred from one employee to another?

Yes, you can deactivate a user and reassign the 1-year or multi-year license to another teammate. See more about a subscription transfer.

8. Can I suspend my TaxDome subscription?

A TaxDome subscription cannot be suspended and resumed at a later date. If you have seasonal team members, you might want to consider purchasing monthly subscriptions for them rather than annual ones (available only on the Pro pricing plan). They will not be charged again after deactivating the team member.

9. Does pricing vary depending on how big or small my firm is? Is pricing negotiable? Does TaxDome offer discounts?

As per our company policy, we do not negotiate on pricing. We don’t think that people who are good at negotiating should pay less than those who aren’t. And we don’t see any reason why a big company should pay less than a small one. 

This way, you know that you’ll always pay the same as everyone else, which happens to be the fairest and lowest price we can offer you.

However, we appreciate our long-term customers. That's why you can save on a TaxDome license by purchasing a 2-year or 3-year plan and save up to 12.5%.

10. Is TaxDome ever on sale?

We don’t have sales. Tiffany &Co. has been in business for 175 years without ever having had a single sale. Like the classic jewelry brand, we aim to give you a great design and quality at a solid but reasonable price. We strive to give you the very best.

11. Can I receive a discount for referring my friends?

You can get two free months for every friend you invite who decides to take their practices to TaxDome. You can also get an Amazon gift card for inviting more firms. See more about TaxDome referral program.

12. When I bought my TaxDome license, the price was different. Does the new pricing affect existing users?

• Firms with 1 user will be automatically migrated to the Essentials pricing plan.
• Firms with 2+ users will be automatically migrated to the Pro pricing plan.

You will still have the option to upgrade your license after June 1, 2025.

13. Can I try both the Business and Pro plans before deciding?

14. Can I add an extra user to my Essentials license?