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TaxDome community guide

Find out how to get involved in our community to catch up on the latest news and share experiences with other TaxDome users.

What is TaxDome community

Starting in November 2024, we launched our community on a new interactive platform, Circle.so , which connects members, fosters discussions, and provides resources in a dynamic, user-friendly space. TaxDome community is a social hub that offers a focused, clutter-free environment for meaningful conversations and collaboration.

Join our TaxDome community on Circle. This platform is fully integrated with TaxDome, giving you a seamless experience connecting with peers and accessing exclusive resources. For mobile access, download the Circle app to stay engaged on the go. 

You will get the following benefits by joining our community:

  • Interactive discussions: Connect with other users and share insights in topic-specific channels.

  • Direct access to our team: Easily communicate with our support and development teams.

  • Exclusive content: Access tutorials, product updates, and resources available only to community members.

  • Events and announcements: Stay in the loop with live events, feature updates, and company news.

Who can join

Our community welcomes existing TaxDome users and firms considering using our software.

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Note

We reserve the right to remove individuals who do not become TaxDome users after the initial sign-up period.

Get into community

  1. Go to the TaxDome community page . You can also access the community from the web portal by clicking Community at the top navigation bar.  

You can also access the community via the mobile app . Tap the question mark at the top and select Join community.

  1. Login with your TaxDome account email and password.
  1. Set up your profile in the Account section:

    a. Upload a profile photo (no frames or logos).

    b. Enter your full name.

    c. Set your time zone. 

    d. Select a platform language. 

    Other fields are optional, but your profile will be more complete with more information you provide.

    4. Ensure the Show my profile in the member directory toggle is turned on.

    1. Click Continue to finish.

    After the registration on Circle is completed, you will receive a message in your email. 

Use community from mobile

With the mobile app, you can engage in community discussions, get notifications, and stay connected on the go. You can download the app for your system directly via the buttons below:

Google Play
App Store

Download on Google Play

Download on the App Store

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Warning

You must register on the web first, and then you will be able to use the mobile app.

To start using community on your mobile device, follow these steps:

  1. Install the app, then enter your email address for TaxDome.

  2. Click Continue.

  3. Enter the verification code sent to your email. You will be logged in to your community profile.

Community counter in your portal

You will see a notification counter right at the top of your TaxDome portal. This mirrors your Community activity, making it easier to keep track of interactions, so you never miss when someone replies to your posts or comments.

Clicking the Community button opens a dropdown menu with your 10 most recent unread notifications, shown in chronological order (newest first). The notification counter resets when the menu is opened.

Click any notification to go directly to the related Community post—it will be marked as read automatically.

If there are more than 10 unread notifications, you’ll see a Navigate to see more… option at the bottom. Click it to open the full Community homepage.

Manage notification preferences

Default settings

New post notifications are off by default at the space level. The Announcements space is the only exception, we keep this on by default so you’re always aware of key updates.

Manage space notifications

To enable or disable new post notifications for any space:

  1. Go to the space.

  2. Click on the three vertical dots in the upper-right corner (below your profile picture).

  3. Toggle notifications on or off based on your preferences.

Manage personal notification settings

To customize your notifications at a more detailed level:

  1. Click on your profile picture.

  2. Go to Notifications.

  3. Select the types of notifications you want to receive and how you’d like to receive them.

The In-app section controls the notification counter you now see in your portal.

Default view & best practices

By default, your notifications are set as shown above. As a best practice, we recommend keeping Comments on my posts, Replies to my comments, and Mentions turned on for In-app. This ensures you stay in the loop with important Community activity.

For email notifications, it’s entirely up to you—choose what works best for your workflow.

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Tip

We recommend keeping the weekly digest email on (Thursdays) to stay up to date with a quick recap of what’s happening in the Community.

Community guidelines

✅   Do: Ask questions and write feedback about TaxDome features.

❌  Don’t: Report bugs or suggest ideas about new features. We have special processes for both:

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Warning

Attention: We don’t address private messages. If you do send one, you’ll receive an auto-reply. Instead, please contact our support team!

TaxDome Facebook community

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Warning

TaxDome’s Facebook community is still active but will soon be deprecated. To stay connected and make the transition smoother, we recommend setting up your profile our new community platform now. This will ensure you’re all set to engage with the community and access new resources.

Follow TaxDome on social media

On the TaxDome primary Facebook page, we share feature announcements and updates, new blog posts and important company news. Follow us to keep posted. 

The TaxDome’s Instagram page publishes news, updates and info about upcoming events. Follow us to keep in touch.

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