Troubleshooting

Get help with data export, login issues, client support, system errors, and common fixes.

Export your TaxDome data

Export your data to CSV files for backup, analysis, or syncing with other platforms like Zapier.

Common login, 2fa, one-time email password issues with the TaxDome web, mobile and desktop apps.

Help clients resolve common portal issues—from login problems to 2FA errors.

Resolve payment statuses, errors, and timing issues for Stripe, TaxDome Payments, and CPACharge.

Reset your TaxDome password and regain access if you're locked out.

The firm owner can delete a TaxDome account by emailing from the account’s registered address.

Follow quick fixes or grant support team access for faster help with common system issues.

Try incognito mode, clear cache, switch browsers, or grant support access for quicker help.

If a PDF won’t open or work in TaxDome, re-save it using a PDF editor.

Prevent security warnings caused by how web certificates handle subdomains.