Account & access
Fix issues with logging in, passwords, security warnings, and account management.
General troubleshooting
Try incognito mode, clear cache, switch browsers, or grant support access for quicker help.
Login troubleshooting
Common login, 2fa, one-time email password issues with the TaxDome web, mobile and desktop apps.
I forgot my password or locked out of my portal
Reset your TaxDome password and regain access if you're locked out.
Getting a security warning when typing 'www.' before your TaxDome URL?
Prevent security warnings caused by how web certificates handle subdomains.
Desktop app: Troubleshooting
Find solutions for common issues with the TaxDome desktop app and TaxDome Drive.
System errors: Troubleshooting
Follow quick fixes or grant support team access for faster help with common system issues.
I wish to delete my TaxDome firm account
The firm owner can delete a TaxDome account by emailing from the account’s registered address.