Add services to invoices

The Services  feature allows you to create itemized invoices. Here, find out how to add services as line items and customize them.

Attention

If you have the QuickBooks integration already set up, make sure to select Service income account before adding services to invoices. This will ensure that invoices will appear in the right QuickBooks account.

Add services to invoices

You can add services to one-time and recurring invoices while manually sending them to clients and using invoice templates. To add services to invoices:

1. Select depending on your case:

• I manually create and send the invoice. Click New on the top left, then select Invoice from the menu. You can also edit an already existing invoice.

• I use invoice templates. Navigate to Templates > Firm templates from the left menu bar, then select the Invoices  or Recurring invoices tab and click Create Template or edit an existing one.

2. Manage services in the Line items section . The more detailed you are, the clearer the invoice will be for clients and the more useful it will be for sales analysis. 

3. Click Line item to add more services. You can link as many services as needed. By clicking Discount, you can add a discount .

4. Select a team member who provided the service. If a custom rate is available, the price will automatically change accordingly. This information will not be visible to clients.

5. Fill out the invoice or template details as needed.

6. Click Preview to see how it will be displayed to the client.

Hide or show columns for services

You can configure the columns displayed in the services line items: hide or show them. Click Settings at the top right of the Line items section and manage the checkboxes in the following columns: Service date, Description, Tax, Rate and Qty. Note that these changes refer only to the current invoice or template. 

To make the column preset apply to all invoices, not just a specific one, configure the desired ones in Settings > Billing > Invoices. 

Note

If fields (e.g., Description and Service date) in the line items are empty and you didn’t hide these columns, they will automatically be hidden from the invoice. There is a different logic for the Rates & Qty and Tax columns: you should hide them in Settings so they are not displayed in the invoice, even if the value is set to 0.

Find invoices with specific services

You can quickly find invoices that contain specific services. Go to Billing > Invoices from the left menu bar, click Filter, select the services next to the Services filter, and click Apply. Once the filter is applied, the list of invoices is narrowed.

Update services in invoices

You can update any service details (such as rate, description, etc.) in invoices and recurring invoices—both in those already sent (with the Unpaid status) and in templates.

Update services in sent invoices

Only invoices with the Unpaid status are editable. To update their service details:

1. Click the three dots to the right of the invoice and select Edit.

2. Update the service details in the Line items section and save your changes.

If needed, you can save your changes as a new service by clicking the three dots to the right of the line item and selecting Save as new service. 

Update services in templates

You can update service details listed as line items in invoice, recurring invoice and proposal templates:

1. Start editing a service template .

2. Make changes to service details (such as rate, description, etc.) as a line item.

3. Select the Update templates checkbox.

Service details will be updated in all templates using this service.

Reference: Line items

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